Privacy Policy | MIM Jax

Who we are

This Privacy Policy explains how MIM Jax, a brand of Miami Interiors Media, a division of Arcila LLC (“MIM Jax,” “we,” “us”) collects, uses and protects information when you visit mimjax.com, request a quote, call or text us, or book our real estate photography, video, drone and 3D tour services in Jacksonville and North Florida.

Information we collect

Information you give us: your name, phone number, email address, role (for example, agent or homeowner), property address, home size, services requested, preferred shoot date and any details you include in our quote form, calls, texts or emails.
Text message consent: whether you agreed to receive text messages from us, and the date and source of that consent.
Website data: basic technical information such as browser type, pages visited and referring site, collected through cookies and similar tools from our analytics and advertising partners (Google).

How we use your information

To respond to quote requests and questions.
To schedule, confirm and remind you about shoots, and to deliver your photos, video, tours and property websites.
To send text messages you have agreed to receive (see “Text messaging” below).
To provide customer support, send invoices and keep business records.
To understand how our website is used and improve it, and to measure our advertising.

Text messaging (SMS)

If you opt in to text messages, we use your mobile number only to send messages about your quote, shoot scheduling, appointment reminders, delivery updates and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with the service providers that deliver our text messages on our behalf (our business phone and messaging provider) as needed to send them. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell or rent your personal information. We share it only with service providers who help us run the business, such as our website host, our form-to-email service, our business phone and texting provider, our payment and invoicing tools, and Google for analytics and advertising measurement. These providers may use your information only to provide services to us. We may also disclose information if required by law or to protect our rights.

Cookies

Our website uses cookies from Google to measure visits and the results of our ads. You can block or delete cookies in your browser settings; the site will still work.

How long we keep information

We keep quote, booking and billing records for as long as needed to provide our services and meet tax and legal requirements. If you opt out of texts, we keep a record of the opt-out so we don't text you again.

Your choices

Opt out of text messages at any time by replying STOP.
Ask us to access, correct or delete your information by emailing [email protected].
Block cookies in your browser settings.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes and contact

We may update this policy and will change the date at the top when we do.

Questions? Call or text (904) 830-6464 or email [email protected].

MIM Jax – Miami Interiors Media, a division of Arcila LLC · Jacksonville, Florida